Reference

Terms That Govern Your tk999k Account

These terms set out the rules for opening and using your tk999k account, including how deposits via bKash, Nagad, and Rocket are handled and what applies to your region.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
tk999k Terms That Govern Your tk999k Account
HOW WE HANDLE IT

Account Security and Your Data Rights

We take account security and data handling seriously. Here is how we manage the key areas these terms touch — from how your wallet details are stored to how you can request changes to your account.

Payment Data Storage

Your bKash, Nagad, and Rocket wallet numbers are stored in encrypted form and used only for transaction verification and withdrawal processing. We do not share them with third parties outside payment processing.

Account Access Records

Every login and transaction is logged against your account. You can request a summary of your activity through the Help Centre at any time — we aim to respond within a reasonable period.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable regulations. You may request deletion of non-mandatory data by contacting support.

Requesting Changes

To update your registered wallet number or personal details, submit a verified request through live chat or email. Changes to payment details require identity confirmation before they take effect.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute, our support team handles account and policy queries directly. Players in Dhaka and Chittagong can reach us through the same channels — there is no separate regional queue.

Team online

Live Chat

Open the chat widget from your account dashboard. Available for account, payment, and terms queries during published support hours.

Email Support

Send your query to our support address listed in your account settings. Include your registered bKash or Nagad number for faster verification.

Account Help Centre

The Help Centre inside your account covers common terms questions, withdrawal conditions, and how to request a copy of your account data.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account rights, and how to get in touch.

Account eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that online gaming is permitted where you are before registering.

Yes. All deposit and withdrawal activity through bKash, Nagad, and Rocket is covered by these terms, including wallet verification requirements before withdrawals are processed.

We notify registered accounts before any material update takes effect. Continuing to use your account after the notified date counts as acceptance of the revised terms.

Yes. Submit a request through the Help Centre or via email support. We will provide a summary of your account activity and stored data within a reasonable timeframe.

Accounts from regions where online gaming is not permitted under local law may be suspended. We do not determine eligibility on your behalf — that is your responsibility to verify.

Contact our support team through live chat or email first. Include your registered wallet number and the transaction reference. Unresolved disputes can be escalated through the process described in your account settings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.